It can always happen that something does not go quite as planned. We advise you to first make complaints known to us by sending an e-mail to [email protected]. If this does not lead to a solution, it is possible to register your dispute for mediation through Stichting WebwinkelKeur via www.webwinkelkeur.nl. As of 15 February 2016, it is also possible for consumers in the EU to report complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr If your complaint is not yet being handled elsewhere then you are free to file your complaint via the platform of the European Union.
19, 20 and 21 April we will move to our new premises. Shipping your order may take a day or two longer due to this. Therefore, grab 10% discount with the following code: NB2024! (Not valid on Detectorandus products, showcases and books and catalogues)
